The event was opened by the secretary of the research institution (LemLit) of Universitas Pattimura who acted to represent the head of the research institution who were unable to attend the event since the head was on an official trip outside Ambon. The secretary thanking the TVRI Ambon for their choice in using the research institution of Unversitas Pattimura in carried out the survey regarding audience satisfaction regarding TV Programs of the TVRI Ambon. The secretary hoped that there would be a future cooperation between the two institutions and elaborated that the survey results could be used to improve the services of TVRI Programs and it could provide benefits in the development plan of the TVRI Ambon. It is related to the improvement of TVRI programs in the future especially in covering the events in Ambon City and Maluku Province.
The speech from TVRI Ambon was presented by the head of Research and Development of Public Broadcasting Institution of TVRI Ambon. In the speech the speaker thanked and appreciated the team of research institution of Universitas Pattimura for their cooperation and hard work given in conducting the survey. The survey answered questions which had been asked for a long time by TVRI Ambon regarding the quality of TV programs presented to the public. The quality of the program is a responsibility towards public satisfaction. The survey results would be used as a base in the planning and decision making of TVRI Ambon in the future. In addition, the speaker elaborated that the results would be used to match the central goverment policy regarding public broadcasting service which currently is focussed towards Eastern Indonesia Region. In closing the speech, the speaker expressed the TVRI opinion that the institution is satisfied with the outcome produced from the survey which was conducted by the research institution of Universitas Pattimura regarding the quality of services / programs of TVRi Ambon. At the end, the outcome would be used to improve the role of TVRI Ambon towards the community in Maluku. (J. Tubalawony).